How long does it take for my order to be delivered? ARLIZI makes every effort to deliver an order within three (3) business days but no later than fourteen (14) days. If your order is placed before 12.00 hrs, we will ship your order the same day. Post NL takes care of shipping. If a delay occurs we will inform you immediately, you have the right to cancel your order.
How will my order be shipped? We make every effort to send your order as efficiently as possible and therefore we use small, and where possible, unbleached cardboard shipping boxes that fit in the mailbox so that we do not use unnecessarily large shipping boxes and you have less waste. The shipping box is sealed with environmentally friendly paper tape that is easy to remove and may be deposited with waste paper for recycling. The order will be sent as standard mail via Post NL, you do not have to stay home for receipt of the package.
Delivery time in the Netherlands Delivery time is 1 to 2 business days if the items are ordered and paid on working days before 16:00 hrs, the order will be shipped the same day. In general, an order will be delivered to you by Post NL one day after shipment, however, due to a delay, delivery time may take up to 5 business days. Unfortunately, we cannot influence this. If your package is not delivered after 5 business days, please contact us.
Delivery in Europe Within the EU you have to take a slightly longer delivery time into account, as a rule, delivery time is 3 to 5 business days. Your package can arrive sooner, but it may take longer. If you are worried about your delivery then you can always contact us.
Can I return my order? Yes, you can return your order within fourteen (14) days upon receipt if the product is undamaged and properly packaged. Upon receipt ARLIZI will refund the purchase price including the relevant initial shipping and return* costs within fourteen (14) days. Returns are to be sent in the original packaging (if possible) by regular mail, see the overview of return costs in the table below. The return address is: PO Box 224, 1250 AE Laren, The Netherlands. Send us an email (email@example.com)with the reason for returning within fourteen (14) days of receipt of order (this is optional and not mandatory). ARLIZI will use the same payment method for refunds that you used for the purchase, unless you explicitly agree with another payment method. If you have chosen to pay with AfterPay, we will have to use another payment method for the return costs, because AfterPay does not allow for extra costs (a higher amount than the purchase price and any shipping costs).
*Return costs are free of charge for the following countries: Belgium, Luxembourg, Germany, France, UK, Denmark, Sweden, Austria, Italy, Spain and Monaco, for returns from other countries the costs are for the buyers account.
In the Netherlands
From Belgium to Netherlands
From UK to Netherlands
From Germany to Netherlands
20 – 50 gr.
50 – 100 gr.
100 – 250 gr.
Letter Box package
What are the shipping costs? ARLIZI ensures cost-effective delivery and within the Netherlands shipping is free.
The Netherlands: Shipping is free within the Netherlands.
Belgium, Luxembourg, Germany, France, United Kingdom, Denmark, Norway, Sweden, Finland, Austria, Italy, Spain, Monaco and Lichtenstein: Shipping is €2.95 per order.
Other European countries: Shipping is €13.95 per order.
Countries outside Europe: Shipping is €16.95 per order.